The need for a 24/7 dementia helpline
By TheBoldAge and Derek Fisher. Published 2020-06-20BOLD-Living
TheBoldAge talks to Derek Fisher an active blogger and speaker with a keen interest in mental health and dementia, who has been investigating the need for an around the clock dementia helpline
- Whilst it would be great to have a qualified dementia practitioner, like an Admiral nurse manning the phone all the time, it does not have to be the case. We have seen with the recent NHS volunteering that the public really do want to get involved in a practical way and with training and an empathetic ear they would provide valuable support. Clearly, there would be a trained supervisor on hand to advise if the other person was not able to fully answer the caller.
- The lines remit would be to lend a supportive ear and voice to the caller and if appropriate to signpost and even send out literature via email or post. An ear at the end of a phone, and a friendly voice in the dead of night would be a lifeline to those that need it.